Politique d’expédition

Shipping Policy

We are committed to providing a reliable and convenient shipping experience for our customers.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates

Shipping rates, including any applicable Free Shipping offers, will be displayed at checkout based on the destination and available shipping options.

Delivery Time

Delivery times vary depending on the destination, shipping carrier, customs processing, local delivery conditions, weather, holidays, and other circumstances outside our reasonable control.

Estimated delivery dates are provided for reference only and are not guaranteed.

Order Tracking

Tracking information will be provided when available after your order has been dispatched.

Please allow some time for the tracking information to update after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the delivery address.

International Shipping

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country or region.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, or related fees are the responsibility of the customer.

Delayed or Lost Packages

Shipping carriers may occasionally experience delays due to weather, customs processing, holidays, transportation disruptions, or other circumstances outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us for assistance.